Qualcomm and McLeod collaborate to enhance driver workflow and dispatch operations

September 20, 2012 // By Julien Happich
Qualcomm and McLeod Software announced customized enhancements to McLeod's LoadMaster LTL enterprise dispatch and operations system to improve driver workflow.

Building on Qualcomm’s Driver Workflow application framework, McLeod extended the capabilities of its LoadMaster LTL enterprise dispatch and operations system to empower less-than-truckload (LTL) fleets to work more efficiently with access to timely driver updates and automated dispatch information. The Driver Workflow application (previously called Circle of Service Workflow) helps deliver the right information to the right driver at the right time. The application integrates near real-time data with fleet management software and automates many driver functions. Additionally, intuitive in-cab and front office interfaces help reduce driver training time, increase fleet visibility and improve regulatory compliance.

Building a bridge between the driver and office operations, the new collaboration with McLeod’s system further automates dispatch information to improve the efficiency of both drivers and dispatchers. McLeod’s LoadMaster LTL system is a complete business solution for transportation companies operating in the LTL sector. The core functionality focuses on local pickup and delivery activities, while simultaneously managing line haul operations among multiple terminals. Customers also benefit from an intuitive drag and drop interface for routing, robust Web interface and consistently accurate ratings. The system helps carriers accelerate cross-dock and trailer capacity management processes. Data collection and communications are tightly integrated at the truck level, as well as with forklifts with mounted or handheld devices on the dock, dramatically reducing errors.

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